FAQ

What is our return policy?

We accept returns within 30 days of purchase as long as the item is unused and in its original packaging. Please include your receipt or proof of purchase. For online orders, you may return the item via mail, and shipping fees may apply. Once we receive the returned item, we’ll process your refund within 7-10 business days.

What payment methods do you accept?

We accept most major credit and debit cards (Visa, MasterCard, American Express) as well as PayPal, Apple Pay, and Google Pay. For in-store purchases, we also accept cash. All transactions are secure and encrypted for your safety.

How can I track my order?

Once your order ships, you will receive a confirmation email with a tracking number and a link to track your package. Simply click the link or enter the tracking number on the carrier’s website to check the current status of your delivery. If you have any issues, our support team can help!

How do I cancel or change my order?

If you need to cancel or modify your order, please contact our customer service team as soon as possible. Orders can typically be changed or canceled within a few hours of being placed. Once an order has been processed or shipped, we cannot make changes, but you may return it once it arrives.

How do I sign up for your newsletter?

To stay updated with our latest products, promotions, and news, you can sign up for our newsletter at the bottom of our homepage. Just enter your email address, and you’ll start receiving our updates. As a welcome, we often provide a discount code for new subscribers!

What should I do if I receive a damaged item?

If your item arrives damaged, please contact us within 48 hours of receiving it. Email us with a photo of the damaged item, your order number, and a brief description of the issue. We’ll arrange a replacement or refund as soon as possible.

How can I get in touch with your customer service team?

ou can contact our customer service team through multiple channels. We’re available via:

  • Email: Send us a message in the form below, and we’ll respond within 24 hours.
  • Phone: Call us at 1-678-467-8281 during our business hours, Monday to Friday, 9:00 AM - 5:00 PM.
  • Live Chat: For instant assistance, use the live chat feature on our website, available during our business hours.

Our team is here to help with any questions, issues, or feedback you may have!